Privacy policy

Our details

The data controller in respect of this website is SayTomato, a certified social enterprise, registered by the principal author of the site, Wendy Shillam Clinical Nutrition. Wendy Shillam is the webmaster and the UK and EU representative. For details of how to contact her please go to the contact section of the website footer. As a nutrition site, it is run by professional nutritionists who are also bound by their professional code of practice and medical ethics.

Your Personal Data

We take your privacy seriously and will only use your personal information to send you the products or services you have requested and to respond to any questions you may have. Your personal information will never be shared with third parties for any purposes and will not be used by us without your explicit consent.

Data Collected on This Website
Forms

When you contact us using any of the subscription forms or questionnaires, you will be voluntarily providing us with your personal information. The information you enter in the contact form is encrypted, as you can see from the padlock icon in the address bar of your browser, and is sent to us by email.
While we have implemented encryption to ensure secure transmission of your personal information, Internet-based data transmissions may in principle have security gaps, so absolute protection may not be guaranteed. For this reason, you are always welcome to contact us via alternative means, such as by telephone.

Web server logs and security

When you visit this website, information about your device, operating system and browser, and your IP address are automatically saved in log files. This serves a number of purposes, including helping to keep the website secure and helping to diagnose any problems that might arise.

Cookies

A cookie is a tiny data file that is used to store information. Most websites use cookies for a number of purposes, including providing essential functionality (e.g. a shopping cart), providing useful information about the way in which the website is being used (e.g. analytics), and many other functions such as enhanced security.

By continuing to use this website, you accept that we may use the following cookies:

Google Analytics
We use Google Analytics to provide us with information about how our website is used, such as what countries our visitors are browsing from, and what pages are the most popular. The data gathered is anonymous and cannot be used to identify individual users.
You may block the collection of the data generated by the cookie and the data related to your use of the website (incl. your IP address) to Google as well as the processing of this data by Google, by downloading and installing a browser plugin available from the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
Google ReCAPTCHA
ReCAPTCHA is a service provided by Google that allows us to confirm that only real people and not spambots are able to submit our contact forms. When you tick the box that says “I’m not a robot”, Google place a cookie called NID in your browser, that communicates information such as what language your browser is set to, the date, how many mouse clicks you have made on the screen, and what other Google cookies you may have on your device.
https://developers.google.com/recaptcha

When you use our website, some data, including your IP address, will be transferred to and stored on Google’s servers in the USA. This data is used solely for the purpose of providing the service, and is not associated with other data Google may hold on you. The use of Google Maps API and Google Fonts API, as well as the relevant data transfer and processing is governed by Google Inc.’s data protection policy: http://www.google.com/policies/privacy/.

Cookies and your personal data

We do not use cookies to gather personal data such as names or email addresses.

Your rights

In accordance with UK and European law under the General Data Protection Regulation (GDPR), you have various rights in regards to the personal data we hold about you, including:

  • Right to confirmation – you have the right to know if we hold personal data that concerns you
  • Right to access – you have the right to view and to obtain a copy of any personal data we hold that concerns you
  • Right to rectification – you have the right to the correction of any inaccuracies within the personal data we hold that concerns you
  • Right to erasure – you have the right to have your personal data removed from our systems

Should you wish to exercise any of these rights, please contact Wendy Shillam using the contact page on this website.
You can find out more about your rights under the GDPR HERE.

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